Flex Annual Enrollment Guide

To complete the PCP requirement, you and your spouse/domestic partner can visit a:

  1. PCP or another provider, including a nurse practitioner, physician assistant, OB-GYN or specialist. Make sure to get a full health assessment
  2. Walgreens/CVS or an Urgent Care*
  3. Telemedicine Primary Care visit*

*Costs may be associated with these options. Cigna members can utilize MD Live to complete the health assessment.

We don't just care about your health; your family's health matters to you (and to A-B), too! That's why if your eligible spouse/domestic partner is enrolled in an A-B Medical Plan, they are also able complete the activities to earn Flex Credits.

Spouses and Domestic Partners can register for the AB Well Portal here. Employees on the network can use this AB Well Portal SSO link.

Whohoo, you completed your two activities! Amazing job.

To confirm, before 9/1:

  1. Go to the AB Well Portal
  2. Click the ribbon in the top righthand menu
  3. Confirm that you see two checkmarks - one next to each of the required activities (as shown below!)
Completed Activities

Let us help make things easier!

If you were hired before 6/1/2022, you have to complete the activities if you want to get rewarded when you enroll in a 2023 A-B Medical Plan.

If you were hired or covered by A-B Medical benefits on or after 6/1/2022, you are good to go! You don't have to complete the requirements to receive Flex Credits for the 2022 or 2023 Plan Years. If you enroll in an A-B Medical Plan during Annual Enrollment, you will see Flex Credits in the benefits portal after you make a 2023 A-B Medical plan election.

If you will be newly enrolled in or covered by A-B Medical benefits for the 2023 plan year, you do not have to complete the requirements for 2023 Flex Credits.

Wondering whether your eligible spouse/domestic partner has the chance to complete the requirements and earn rewards? If you chose to cover them under an A-B Medical Plan prior to 6/1/2022, they only get rewards for 2023 if they completed their activities. If they are enrolled in an A-B Medical Plan on or after 6/1/2022 (or newly enrolled in Medical in 2023), they automatically receive Flex Credits for 2023.

If you're experiencing issues accessing the AB Well Portal via SSO, please utilize the username and password option. If that doesn't help, please reach out to Virgin Pulse at 888-671-9395.

If you are looking for support, Cigna, Kaiser and HMSA offer members care for mental health.

This guide applies to Flex Credit eligible employees.