AB Well Highlights

How the AB Well Program Works

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Complete activities

Complete a Primary Care Provider visit and Biometric Screening before 11/18/2024

Certify in the Benefits Portal

Confirm you completed activities in the Benefits Portal

Receive rewards

Receive rewards from A-B for the steps you take to improve your wellbeing!

Who can complete activities to earn Flex Credits or incentives?

You and if applicable, your spouse or domestic partner.

AB Well rewards are unlocked by enrolling in an A-B medical plan. Not sure if you need to complete the activities based on your hire date or when you enrolled in a medical plan? Check out this resource.

What are the two required activities and how can you complete them?

Biometric Screening

What is a biometric screening?

This screening collects a number of measurements, like your height, weight, blood pressure, waist and/or hip circumference, along with a very small (finger prick) blood specimen. It only takes 10 – 15 minutes.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

How can you complete the activity?

Between 1/1/2024-11/18/2024, complete a screening at an onsite event, an at-home test, a physician form (we recommend uploading completed forms on Quest's site as a best practice) or at a screening center.

Access Quest

Employees

Click the button above, enter the Benefits Portal, then click the link to Quest.

Spouses/ Domestic Partners

Log in or register using the key ABWELL2024.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

Primary Care Provider (PCP) Visit


How can you complete the activity?

Complete a preventive visit or health assessment between 1/1/2023 and 11/18/2024 at a:

  1. Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
  2. Walgreens/CVS Clinic or Urgent Care*
  3. Cigna members can utilize MD Live*

*These options may have an associated cost.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

A-B does not receive the results of your screening or PCP visit. Learn more about how we protect your privacy here.

Primary Care Provider (PCP) Visit

How can you complete the activity?

Complete a preventive visit or health assessment between 1/1/2023 and 11/18/2024 at a:

  1. Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
  2. Walgreens/CVS Clinic or Urgent Care*
  3. Cigna members can utilize MD Live*

*These options may have an associated cost.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

How do I certify my completion of the required activities?

If you're eligible for 2025 Flex Credits, answer questions in the Benefits Portal during Annual Enrollment to confirm if you completed AB Well activities in 2024.

If you're eligible for AB Well Incentives, submit an AB Well Program Activity Completion event in the Benefits Portal. For the best experience during Annual Enrollment, we recommend submitting the AB Well Activity Completion event before 10/25.

Questions about certifying completion of the required activities?

If you're eligible for Flex Credits...

If you completed the activities, when Annual Enrollment begins on November 1 (and before it ends on November 18), answer the question in the Benefits Portal accordingly.

After you confirm and enroll in an A-B Medical Plan, Flex Credits will show up within the enrollment flow. Congrats, you significantly lowered your medical costs! To get the most out of your Flex Credits, allocate any remaining credits to pre-tax benefits like an HSA.

If you have a spouse or domestic partner, you (as the employee) will answer the questions for both yourself and your spouse/domestic partner.

If you're eligible for AB Well Incentives...

After you complete the activities, please enter the Benefits Portal and submit an AB Well Activity Completion event. If you want to confirm that your AB Well Activity Completion event was submitted, please access the Benefits Portal and click Benefit History. If you see an AB Well event, your AB Well Activity Completion event was successfully submitted.

After submitting your event, your incentives will be issued within 2-3 weeks.

During Annual Enrollment, please answer the questions within the Benefits Portal's enrollment flow.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you're an eligible spouse or domestic partner, the AB Well Program will be simpler for you this year! If you're enrolled in A-B medical coverage and wish to earn AB Well Program Flex Credits or incentives, please complete the activities before the November 18, 2023 deadline.

After completing the activities, you're done! Your AB employee spouse/domestic partner will answer questions during Annual Enrollment (or, for AB Well incentive eligible employees, enter an AB Well Activity Completion event in the Benefits Portal) to capture your completion.

Why would an error message show up when you try to access Quest?

If you try to access Quest and you see an error message that says "enrollment in this wellness program is restricted", please confirm that you entered your correct information when registering and confirm that you are enrolled in an A-B medical plan.

Individuals who are not enrolled in A-B medical coverage do not need to complete biometric screenings and will not be able to register on Quest’s website.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

Timeline for Flex Credit eligible employees

Complete Activities

January 1, 2022

PCP visit start date

January 1, 2023

Biometric Screening start date

November 18, 2023

Activity Deadline

Certify Completion

November 1-18, 2023

Answer questions during Annual Enrollment

November 1, 2023

Answer questions during Annual Enrollment

Starting in January 2024

Receive Flex Credits*

*With enrollment in a 2024 A-B Medical Plan.

What about Step Challenges?

When the AB Well Portal goes away this year, step challenges will no longer be available.

We hope the simplification of the AB Well Program will enable you to build small, sustainable healthy changes (like increasing the amount you walk) into your life.

Looking for more fitness resources? Check out these benefits!

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

More Resources

AB Well Program Frequently Asked Questions

Newly enrolled in A-B Medical on or after 6/1/2023? Check out this resource

Prevention