AB Well Highlights
What's New?
The deadline to complete has been extended to the end of Annual Enrollment, on November 18, 2023!
EASIER ACCESS to the AB Well Program through the Benefits Portal for employees
No more separate AB Well (Virgin Pulse) Portal!
Employees can access the Benefits Portal through SSO or by logging in, then click the Quest link shown in the screenshot below to schedule their biometric screenings.
ANSWER QUESTIONS to confirm completion
If you're eligible for Flex Credits, simply answer questions in the Benefits Portal during Annual Enrollment.
If you're eligible for AB Well Incentives, simply submit an AB Well Program Activity Completion event in the Benefits Portal.
How the AB Well Program Works
We love win wins. That's
Complete activities
It's easy! Complete a Primary Care Provider visit and Biometric Screening before November 18, 2023
Certify in the Benefits Portal
Confirm you completed the activities in the Benefits Portal
Receive rewards
Receive rewards from A-B for the steps you take to improve your wellbeing!
Answers to your Questions
Why is the AB Well Program changing?
We value your feedback. We heard you, and we're improving the AB Well Program experience so you can focus on taking steps to prevent disease and improve your wellbeing.
Who can complete activities to earn Flex Credits or incentives?
You and if applicable, your spouse or domestic partner.
What are the two required activities?
Biometric Screening
What is a biometric screening?
It's easier than it sounds! The screening collects a number of measurements, like your height, weight, blood pressure, waist and/or hip circumference, along with a very small (finger prick) blood specimen – and it only takes 10 – 15 minutes.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
How can you complete the activity?
Complete a screening via one of the convenient options below between 1/1/2023 and 11/18/2023.
Onsite Screening Event
Offsite Physician Form
Offsite Quest Patient Center
At-home screening kit
Access Quest
Click the button above, enter the Benefits Portal, then click the link to Quest.
Log in or register using the key ABWELL2023.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Primary Care Provider (PCP) Visit
How can you complete the activity?
Complete a preventive visit or health assessment between 1/1/2022 and 11/18/2023 at a:
- Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
- Walgreens/CVS Clinic or Urgent Care*
- Cigna members can utilize MD Live*
*These options may have an associated cost.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Primary Care Provider (PCP) Visit
How can you complete the activity?
Complete a preventive visit or health assessment between 1/1/2022 and 11/18/2023 at a:
- Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
- Walgreens/CVS Clinic or Urgent Care*
- Cigna members can utilize MD Live*
*These options may have an associated cost.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
A-B does not receive the results of your screening or PCP visit. Learn more about how we protect your privacy here.
How do I certify my completion of the required activities?
Be sure to participate in Annual Enrollment to certify completion of AB Well Program Activities.
For those completing their biometric screening via Physician Results Form, we recommend as a best practice to upload the completed form on Quest’s site so you can review/compare your results. Uploading the Physician Results Form via Quest does not certify your AB Well Program activity completion.
What should employees do after completing the activities?
If you're eligible for Flex Credits...
If you completed the activities, when Annual Enrollment begins on November 1 (and before it ends on November 18), answer the relevant question accordingly within the enrollment flow.
After you confirm and enroll in an A-B Medical Plan, Flex Credits will appear at the end of the enrollment flow. Congrats, you significantly lowered your medical costs! To get the most out of your Flex Credits, allocate any remaining credits to pre-tax benefits like an HSA.
If you have a spouse or domestic partner, you (as the employee) will answer the questions for both yourself and your spouse/domestic partner.
If you didn't complete the activities, please select no. We're trusting you to self-certify.
If you're eligible for AB Well Incentives...
After you complete the activities, please enter the Benefits Portal and submit an AB Well Activity Completion event. If you're asked for a date, enter the date of the day when you submit the event, then proceed to submit your elections.
If you want to confirm that your AB Well Activity Completion event was submitted, please access the Benefits Portal and click Benefit History. If you see an AB Well event, your AB Well Activity Completion event was successfully submitted.
After submitting your event, your incentives will be issued within 2-3 weeks.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
What is changing for spouses/domestic partners this year?
If you're an eligible spouse or domestic partner, the AB Well Program will be simpler for you this year! If you're enrolled in A-B medical coverage and wish to earn AB Well Program Flex Credits or incentives, please complete the activities before the November 18, 2023 deadline.
After completing the activities, you're done! Your AB employee spouse/domestic partner will answer questions during Annual Enrollment (or, for AB Well incentive eligible employees, enter an AB Well Activity Completion event in the Benefits Portal) to capture your completion.
Why would an error message show up when you try to access Quest?
If you try to access Quest and you see an error message that says "enrollment in this wellness program is restricted", please confirm that you entered your correct information when registering and confirm that you are enrolled in an A-B medical plan.
Individuals who are not enrolled in A-B medical coverage do not need to complete biometric screenings and will not be able to register on Quest’s website.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Timeline for Flex Credit eligible employees
Complete Activities
January 1, 2022
January 1, 2023
Biometric Screening start date
November 18, 2023
Activity Deadline
Certify Completion
November 1-18, 2023
November 1, 2023
Starting in January 2024
*With enrollment in a 2024 A-B Medical Plan.
What about Step Challenges?
When the AB Well Portal goes away this year, step challenges will no longer be available.
We hope the simplification of the AB Well Program will enable you to build small, sustainable healthy changes (like increasing the amount you walk) into your life.
Looking for more fitness resources? Check out these benefits!
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
More Resources
Check out the slides from the AB Well Program sessions
AB Well Program Frequently Asked Questions
Prevention
Register for Biometric Screenings through Quest's site
