AB Well Highlights
How the AB Well Program Works
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Complete activities
Complete a Primary Care Provider visit and Biometric Screening before the deadline
Certify in the Benefits Portal
Confirm you completed activities in the Benefits Portal
Receive rewards
Receive rewards from A-B for the steps you take to improve your wellbeing!
When will the 2025 AB Well Program start?
If you want to hit the ground running and complete your 2025 biometric screening and PCP visit as early as January, we've made the AB Well Program a bit more convenient for you this year.
Eligible medical plan enrolled employees and spouses/domestic partners can now complete biometric screenings as early as January 2025 via Quest's Physician Form, a Quest Patient Center, or an at-home screening kit.
Registration for onsite biometric screening events will be available later in 2025.
Who could complete activities to earn Flex Credits or incentives?
You and if applicable, your spouse or domestic partner if they are enrolled in an A-B medical plan; AB Well rewards are unlocked by enrolling in an A-B medical plan.
Not sure if you need to complete the activities based on your hire date or when you enrolled in a medical plan? Check out this resource.
What were the two required activities and how could you complete them?
Biometric Screening
What is a biometric screening?
This screening collects a number of measurements, like your height, weight, blood pressure, waist and/or hip circumference, along with a very small (finger prick) blood specimen. It only takes 10 – 15 minutes.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
How can you complete the activity?
Complete a screening via one of the convenient options below between 1/1/2025 and 11/18/2025:
Onsite Screening Event
Offsite Physician Form
Offsite Quest Patient Center
At-home screening kit
Access Quest
Click the button above to enter the Benefits Portal, then click the Quest link on the bottom menu.
Log in or register using the key ABWELL2025. Enrolled in medical and still having issues? Call 855-623-9355.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Primary Care Provider (PCP) Visit
How can you complete the activity?
Complete a preventive visit or health assessment between 1/1/2024 and 11/18/2025 at a:
- Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
- Walgreens/CVS Clinic or Urgent Care*
- Cigna members can utilize MD Live*
*These options may have an associated cost.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
A-B does not receive the results of your screening or PCP visit. Learn more about how we protect your privacy here.
Primary Care Provider (PCP) Visit
How can you complete the activity?
Complete a preventive visit or health assessment between 1/1/2023 and 11/18/2024 at a:
- Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
- Walgreens/CVS Clinic or Urgent Care*
- Cigna members can utilize MD Live*
*These options may have an associated cost.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
I'm an employee. How do I sign up for biometric screenings?
Employees can access the Benefits Portal through SSO or by logging in, then click the Quest link shown in the screenshot below to schedule their biometric screenings.
How did I certify my completion of the required activities?
If you're eligible for 2026 Flex Credits, you can answer questions in the Benefits Portal during Annual Enrollment to confirm if you completed AB Well activities in 2025.
If you're eligible for AB Well Incentives, you can either confirm completion during Annual Enrollment, or submit an AB Well Program Activity Completion event in the Benefits Portal after completing activities, and also confirm completion during Annual Enrollment.
Questions about certifying completion of the required activities?
If you're eligible for Flex Credits...
If you completed the activities, when Annual Enrollment begins on November 1 (and before it ends on November 18), you can answer a question in the Benefits Portal accordingly.
After you confirm and enroll in an A-B Medical Plan, Flex Credits will show up within the enrollment flow. Congrats, you significantly lowered your medical costs! To get the most out of your Flex Credits, allocate any remaining credits to pre-tax benefits like an HSA.
If you have a spouse or domestic partner, you (as the employee) could answer the questions for both yourself and your spouse/domestic partner.
If you're eligible for AB Well Incentives...
You have the option to confirm during 2026 Annual Enrollment within the enrollment flow, or you can submit an AB Well Program activity completion life event in the Benefits Portal after completing AB Well activities and also confirm during Annual Enrollment.
After submitting an event, your incentives will be issued within 2-3 weeks.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you're an eligible spouse or domestic partner, the AB Well Program will be simpler for you this year! If you're enrolled in A-B medical coverage and wish to earn AB Well Program Flex Credits or incentives, please complete the activities before the November 18, 2023 deadline.
After completing the activities, you're done! Your AB employee spouse/domestic partner will answer questions during Annual Enrollment (or, for AB Well incentive eligible employees, enter an AB Well Activity Completion event in the Benefits Portal) to capture your completion.
Why would an error message show up when you try to access Quest?
If you try to access Quest and you see an error message that says "enrollment in this wellness program is restricted", please confirm that you entered your correct information when registering and confirm that you are enrolled in an A-B medical plan.
Individuals who are not enrolled in A-B medical coverage do not need to complete biometric screenings and will not be able to register on Quest’s website.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Timeline for Flex Credit eligible employees
Complete Activities
January 1, 2022
January 1, 2023
Biometric Screening start date
November 18, 2023
Activity Deadline
Certify Completion
November 1-18, 2023
November 1, 2023
Starting in January 2024
*With enrollment in a 2024 A-B Medical Plan.
What about Step Challenges?
When the AB Well Portal goes away this year, step challenges will no longer be available.
We hope the simplification of the AB Well Program will enable you to build small, sustainable healthy changes (like increasing the amount you walk) into your life.
Looking for more fitness resources? Check out these benefits!
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
More Resources
AB Well Program Frequently Asked Questions
Newly enrolled in A-B Medical before 6/1/2025? Check out this resource
Prevention
