AB Well Highlights

What's New?

MORE TIME to complete AB Well activities

The deadline to complete has been extended to the end of Annual Enrollment, on November 18, 2023!

EASIER ACCESS to the AB Well Program through the Benefits Portal

No more separate AB Well (Virgin Pulse) Portal!

ANSWER QUESTIONS to confirm completion

If you're eligible for Flex Credits, simply answer questions in the Benefits Portal during Annual Enrollment.

If you're eligible for AB Well Incentives, simply submit an AB Well Program Activity Completion event in the Benefits Portal.

Want more information? Join an AB Well Program Preview session or check out the slides!

How the AB Well Program Works

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Complete activities

It's easy! Complete a Primary Care Provider visit and Biometric Screening before November 18, 2023

Certify in the Benefits Portal

Confirm you completed the activities in the Benefits Portal

Receive rewards

Receive rewards from A-B for the steps you take to improve your wellbeing!

Answers to your Questions

Why is the AB Well Program changing?

We value your feedback. We heard you, and we're improving the AB Well Program experience so you can focus on taking steps to prevent disease and improve your wellbeing.

Who can complete activities to earn Flex Credits or incentives?

You and if applicable, your spouse or domestic partner.

What are the two required activities?

Biometric Screening

What is a biometric screening?

It's easier than it sounds! The screening collects a number of measurements, like your height, weight, blood pressure, waist and/or hip circumference, along with a very small (finger prick) blood specimen – and it only takes 10 – 15 minutes.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

How can you complete the activity?

Complete a screening via one of the convenient options below between 1/1/2023 and 11/18/2023, all of which employees can access through the Benefits Portal's SSO link to Quest and spouses/domestic partners can access through Quest's site (key: ABWELL2023):

  1. Onsite Screening Event
  2. Offsite Physician Form
  3. Offsite Quest Patient Center
  4. At-home screening kit

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

Primary Care Provider (PCP) Visit


How can you complete the activity?

Complete a preventive visit or health assessment between 1/1/2022 and 11/18/2023 at a:

  1. Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
  2. Walgreens/CVS Clinic or Urgent Care*
  3. Cigna members can utilize MD Live*

*These options may have an associated cost.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

Primary Care Provider (PCP) Visit

How can you complete the activity?

Complete a preventive visit or health assessment between 1/1/2022 and 11/18/2023 at a:

  1. Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
  2. Walgreens/CVS Clinic or Urgent Care*
  3. Cigna members can utilize MD Live*

*These options may have an associated cost.

Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.

Benefits Portal

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

A-B does not receive the results of your screening or PCP visit. Learn more about how we protect your privacy here.

What should employees do after completing the activities?

If you're eligible for Flex Credits...

If you completed the activities, when Annual Enrollment begins on November 1 (and before it ends on November 18), answer yes to the relevant question within the enrollment flow.

After you answer yes and enroll in an A-B Medical Plan, Flex Credits will appear at the end of the enrollment flow. Congrats, you significantly lowered your medical costs! To get the most out of your Flex Credits, allocate any remaining credits to pre-tax benefits like an HSA.

If you have a spouse or domestic partner, you (as the employee) will answer the questions for both yourself and your spouse/domestic partner.

If you didn't complete the activities, please select no. We're trusting you to self-certify.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you're eligible for AB Well Incentives...

After you complete the activities, please enter the Benefits Portal and submit an AB Well Activity Completion event. If you're asked for a date, enter the date of the day when you submit the event, then proceed to submit your elections.

If you want to confirm that your AB Well Activity Completion event was submitted, please access the Benefits Portal and click Benefit History. If you see an AB Well event, your AB Well Activity Completion event was successfully submitted.

After submitting your event, your incentives will be issued within 2-3 weeks.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

What is changing for spouses/domestic partners this year?

If you're a spouse or domestic partner, the AB Well Program will be simpler for you this year! If you wish to earn AB Well Program Flex Credits or incentives, please complete the activities before the November 18, 2023 deadline.

After completing the activities, you're done! Your AB employee spouse/domestic partner will answer questions during Annual Enrollment (or, for AB Well incentive eligible employees, enter an AB Well Activity Completion event in the Benefits Portal) to capture your completion.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

Timeline for Flex Credit eligible employees

Complete Activities

January 1, 2022

PCP visit start date

January 1, 2023

Biometric Screening start date

November 18, 2023

Activity Deadline

Certify Completion

November 1-18, 2023

Answer questions during Annual Enrollment

November 1, 2023

Answer questions during Annual Enrollment

Starting in January 2024

Receive Flex Credits*

*With enrollment in a 2024 A-B Medical Plan.

What about Step Challenges?

When the AB Well Portal goes away this year, step challenges will no longer be available.

We hope the simplification of the AB Well Program will enable you to build small, sustainable healthy changes (like increasing the amount you walk) into your life.

Looking for more fitness resources? Check out these benefits!

If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).

Answering the questions will activate 2024 Flex Credits in the Benefits Portal.

More Resources

Learn more by joining an employee AB Well Program Preview Session

More steps to improve your wellbeing

Prevention

Register for Biometric Screenings through Quest's site