How the AB Well Program Works
AB Well Highlights
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When does the 2025 AB Well Program start?
The 2025 AB Well Program is live!
The deadline to complete AB Well activities is November 18th.
Who can complete activities to earn Flex Credits or Incentives?
You and your spouse or domestic partner, if applicable, if you're enrolled in an A-B medical plan. AB Well rewards are only available if you are enrolled in an A-B medical plan.
Not sure if you need to complete the activities based on your hire date or when you enrolled in a medical plan? Check out this resource!
What are the two required activities and how can you complete them?
Biometric Screening
1/1/2025 - 11/18/2025
What is a biometric screening?
This screening collects a number of measurements, like your height, weight, blood pressure, waist and/or hip circumference, along with a very small (finger prick) blood specimen. It only takes 10 – 15 minutes.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
How can you complete the activity?
Complete a screening via one of the convenient options below:
Onsite Screening Events (registration available starting 3/31)
Offsite Physician Form
Offsite Quest Patient Center
At-home screening kit
Access Quest to schedule
Click the button above to enter the Benefits Portal, then click the Quest link on the bottom menu.
Log in or register using the key ABWELL2025. Enrolled in medical and still having issues? Call 855-623-9355.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Primary Care Provider (PCP) Visit
1/1/2024 - 11/18/2025
How can you complete the activity?
Complete a preventive visit or health assessment at a:
- Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
- Walgreens/CVS Clinic or Urgent Care*
- Cigna members can utilize MD Live*
*These options may have an associated cost.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
A-B does not receive the results of your screening or PCP visit. Learn more about how we protect your privacy here.
Primary Care Provider (PCP) Visit
1/1/2024 - 11/18/2025
How can you complete the activity?
Complete a preventive visit or health assessment at a:
- Primary Care Provider, nurse practitioner, physician assistant, OB-GYN or specialist
- Walgreens/CVS Clinic or Urgent Care*
- Cigna members can utilize MD Live*
*These options may have an associated cost.
Employees can access Quest's biometric screening site through the single sign on link in the Benefits Portal or log in through Quest's site.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
I'm an employee. How do I sign up for a biometric screening?
Medical plan enrolled employees can access the Benefits Portal through SSO or by logging in, then click the Quest link (shown in the screenshot below) to schedule biometric screenings.
If you're not enrolled in an A-B medical plan, you won't have access to Quest.
How do I certify that I completed AB Well activities?
If you're eligible for Flex Credits...
Answer the question in the Benefits Portal during Annual Enrollment to confirm if you and your spouse/domestic partner (if applicable) completed activities.
After you confirm and enroll in an A-B Medical Plan, Flex Credits will show up within the enrollment flow. Congrats, you significantly lowered your medical costs!
Tip: Allocating any remaining credits to pre-tax benefits like an HSA provides more value.
If you're eligible for AB Well Incentives...
You have two options - you can confirm during 2026 Annual Enrollment, or you can submit an AB Well Program activity completion life event in the Benefits Portal after completing AB Well activities and also confirm during 2026 Annual Enrollment.
After submitting an event, your incentives will be issued within 2-3 weeks.
How much does A-B offer in Flex Credits or AB Well Incentives?
Access the Benefits Portal and check out your personalized Annual Enrollment guide. The guide shows the full value A-B offers for taking steps to own your health and wellbeing.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you're an eligible spouse or domestic partner, the AB Well Program will be simpler for you this year! If you're enrolled in A-B medical coverage and wish to earn AB Well Program Flex Credits or incentives, please complete the activities before the November 18, 2023 deadline.
After completing the activities, you're done! Your AB employee spouse/domestic partner will answer questions during Annual Enrollment (or, for AB Well incentive eligible employees, enter an AB Well Activity Completion event in the Benefits Portal) to capture your completion.
Why would an error message show up when you try to access Quest?
If you try to access Quest and you see an error message that says "enrollment in this wellness program is restricted", please confirm that you entered your correct information when registering and confirm that you are enrolled in an A-B medical plan.
Individuals who are not enrolled in A-B medical coverage do not need to complete biometric screenings and will not be able to register on Quest’s website.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
Timeline for Flex Credit eligible employees
Complete Activities
January 1, 2022
January 1, 2023
Biometric Screening start date
November 18, 2023
Activity Deadline
Certify Completion
November 1-18, 2023
November 1, 2023
Starting in January 2024
*With enrollment in a 2024 A-B Medical Plan.
What about Step Challenges?
When the AB Well Portal goes away this year, step challenges will no longer be available.
We hope the simplification of the AB Well Program will enable you to build small, sustainable healthy changes (like increasing the amount you walk) into your life.
Looking for more fitness resources? Check out these benefits!
If you are Flex Credit eligible, during Annual Enrollment, you will answer questions (yes or no) to certify if you and/or your spouse/domestic partner completed the activities by the 10/31 deadline within the Benefits Portal (in the enrollment flow).
Answering the questions will activate 2024 Flex Credits in the Benefits Portal.
More Resources
AB Well Program Frequently Asked Questions
Newly enrolled in A-B Medical before 6/1/2025? Check out this resource
Preventive resources that support your wellbeing
